Farm & Found Co. Shipping & Porch Pickup Policy 
Effective Date: July 2, 2026
Thank you for supporting Farm & Found Co.! Every order is thoughtfully prepared, packaged, and fulfilled with care. Please review the information below before placing your order.
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Arizona Cottage Food Products
Farm & Found Co. offers baked goods produced in accordance with the Arizona Cottage Food Program.
Certain bakery items may only be sold or delivered as permitted under Arizona law.
We reserve the right to decline or cancel any order that cannot legally be fulfilled under applicable Arizona Cottage Food regulations.
If an order must be cancelled due to legal shipping restrictions, any payment collected for the affected item(s) will be refunded to the original payment method.
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Order Processing
Most in-stock orders are processed within 1–3 business days after payment is received.
Custom orders, seasonal releases, pre-orders, and high-volume periods may require additional preparation time. Estimated fulfillment dates will be communicated whenever possible.
Business days are Monday through Friday, excluding holidays.
Submitting an order does not guarantee immediate availability.
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Porch Pickup
Many Farm & Found Co. bakery products are offered through local porch pickup.
Customers selecting porch pickup will receive:
•    Pickup instructions
•    Pickup address
•    Pickup date and time window
•    Any special pickup instructions
Please arrive during your scheduled pickup window whenever possible.
If you are unable to pick up your order as scheduled, please contact us as soon as possible. While we will make reasonable efforts to accommodate changes, alternate pickup times cannot be guaranteed.
Orders not picked up within the agreed-upon timeframe may be discarded if necessary for food quality or safety. Refunds are not provided for orders that are not collected.
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Local Delivery
If local delivery is offered for select products or events, delivery availability, service areas, and applicable fees will be displayed during checkout or communicated prior to order confirmation.
Delivery times are estimates and may be affected by weather, traffic, or other circumstances outside our control.
Once an order has been delivered to the address provided, responsibility for the order transfers to the customer.
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Shipping
Eligible non-food items and any other products that may legally be shipped are carefully packaged to help ensure they arrive safely.
Shipping costs are calculated during checkout based on package weight, dimensions, destination, and selected shipping method.
We primarily use USPS but may utilize other reputable carriers when appropriate.
Shipping fees are non-refundable unless required by law.
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Shipping Timeframes
Estimated delivery dates provided during checkout or in shipping notifications are estimates only.
Farm & Found Co. cannot guarantee delivery dates and is not responsible for delays caused by:
•    Shipping carriers
•    Weather
•    Natural disasters
•    Holidays
•    Service interruptions
•    Incorrect shipping addresses
•    Circumstances beyond our reasonable control
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Shipping Addresses
Customers are responsible for providing complete and accurate shipping information.
Farm & Found Co. is not responsible for delays, returned packages, or additional shipping costs resulting from incorrect or incomplete addresses.
If a package is returned because of an address error provided by the customer, additional shipping charges may apply before the package is reshipped.
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Tracking Information
When tracking is available, customers will receive a shipping confirmation email containing tracking information after the order has been shipped.
Tracking updates are provided by the shipping carrier.
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Lost, Delayed, or Damaged Shipments
If your shipped order arrives damaged or appears to be missing, please contact us within 7 days of the documented delivery date.
Please include:
•    Your order number
•    A description of the issue
•    Photographs of damaged items and packaging, if applicable
Farm & Found Co. will work with customers and, when appropriate, the shipping carrier to resolve shipping-related issues. However, we cannot guarantee reimbursement for delays, loss, or damage caused by third-party carriers.
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Weather & Seasonal Conditions
Certain products may be affected by high temperatures, freezing conditions, or other weather events during transit.
Farm & Found Co. reserves the right to temporarily suspend shipment of temperature-sensitive products when necessary to help preserve product quality.
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Order Changes
Requests to modify an order should be submitted as soon as possible.
Once an order has entered production, packaging, or shipment, changes or cancellations may not be possible.
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Questions
If you have any questions regarding shipping or porch pickup, please contact us before placing your order.
Farm & Found Co.
Email: farmandfoundco@gmail.com